- Report: #1525935
Complaint Review: Lou Fusz Automotive Network - O'fallon Illinois
-
Author Confirmed
Why?
Lou Fusz Automotive Network
1714 Frontage Rd. O'fallon, 62269 Illinois, United States
Phone:
(618) 628-2466
Web:
www.futz.com
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Lou Fusz Automotive Network Lou Fusz Motorsports Totally lied to about motorcycle O'fallon Illinois
Report Attachments
Since my heart attack and more than my share of surgeries, one of which I am still recovering from, at 70 decided I wanted to ride a motorcycle again, I came across one like I had searched for on line and inquired about it.
After receiving this email below I filled out thier loan app, which only accomplished a reduction in credit scores when ran. On 03/31/2023 I gave down payment of $1300 over the phone by credit cards and got my own loan for the remainder for $4000. I then made every effort to find an affordable transportation service to get the bike back to Nebraska. Since all rates were more than 3 times what me going there for pickup, I contacted Derryn Holmes, the salesman I was dealing with on 04/10/2023 to let him know I would arrive there next day for pickup. I had to quit my pain medication in order to be able to drive and function properly and after 10 hours driving just wanted to finish deal and go get some sleep.
On arrival nothing was ready and it took over an hour to get paperwork done. By this time the motor cycle could have been pink with poka dots and I wouldn't have noticed. A day after getting home is when I noticed everything he had stated in the email was total lies. According to title the previous owner had the bike less than 2 years and when key is first turned on odometer reads over 10,000 miles. As for being road worthy and touring/show capable, rusty wheels and dented lights keep it from being far from show capable. I could have accepted that, but it is also far from road worthy and sits 50 miles from me at a motorcycle mechanic because of knock in engine.
I expect nothing to come from me writing this except to get other elderly people to be cautious about doing business with this company and do a search of other complaints.
EMAIL FROM Derryn Holmes::
All right Gary, the previous owner was actually the owner of our Indian shop. He used it as a show and display bike when he bought it with 5,000 miles and only put on about 20 miles per year, for the better part of at least five years until trading it to us. Since then, it's only had 2 miles put on. It is still road worthy and touring/show capable, but unfortunately the odometer did stop working a little while back.
Respectfully,
Derryn Holmes
Lou Fusz Motorsports
Sales
(618) 628-2466
1 Updates & Rebuttals
Irv
United StatesLets See If I Have This Correctly....
#2Consumer Comment
Thu, April 27, 2023
You want to buy a motorcycle, and you want it to be rideable, in good mechanical and physical condition, right? Here's how you go about this: You send off your money to somebody you have ZERO EXPERIENCE with to buy a motorcycle you have NEVER seen; NEVER test ridden; NEVER heard the engine run; NEVER checked for body damage; NEVER checked for paint damage; NEVER checked for fluid leakage and NEVER checked for oil burning; NEVER checked for tire condition! It arrives at your location and surprise, surprise, it's a piece of junk. Now it's all their fault, isn't it? What you have come here to tell the world is you haven't a thimble full of COMMON SENSE.
