STAY AWAY!!!! Unprofessional Conduct and aggression towards customers and Pets
Report this business to BBB and FTC and local and state consumer affairs offices and local animal control agency!!!
I had an appointment today and took both my dogs and cat there
The man who claimed to be the owner first yelled at me to stay outside, few minutes later he yelled come inside ,without any greed he scream do you have a pet Box ,I was speechless how rude and aggressive this man actually was .You could see anger and aggression in his face
I said you need to lower your voice ,you are being unprofessional and i don't need your service if you continue like this. He said we were trying to reach you this am and called you but I did not responded
I told him I called yesterday and left my number when I made the appointment ,i did not receive any calls today from his business and I am a medical doctor and sometime I cant receive calls because I am In ED
He said I DONT CARE WHO YOU ARE!! This was his exact response !!
Initially I left but I went back to the store and asked him for his name and he said if you dont leave I will call the cops !!!
I never had in my entire life any experience similar to this business owner and never encountered any business owner more aggressive and unprofessional then this one !
Many customers of this business express deeply concern that after visiting this store their animal got ear or eye infection and the animals were acting very strange which could be a sign of physical abuse towards animals.
I usually dont write any reviews and I consider myself as a nice human being who respect everyone but its also important for me to share this experience with potential customers ,because no business owner should behave this way and abuse people who are giving them business.
My wife usually takes the dogs to this store and she was there few times ,we noticed that our dogs and cat are extremely anxious for few days after visiting this store ,and today I noticed my dogs were extremely anxious once I took them out of the car and they saw this building again !
After the very unpleasant encounter with this man today who claim to be the owner ,I cant imagine how much aggression this man could have towards animals we trust in his hands !
I will file a official complain with BBB and FTC and local and state consumer affairs offices and local animal control agency ,as other customers also express their concern in ONLINE REVIEWS regarding ear /Eye infection and abnormal behavior of their pets after visiting this store.
I strongly recommend to stay away from legacy Pet grooming at 5261 McKinney Ranch Pkwy and observe your animal closely once you take them home for any sign of abuse ,as I witnessed first hand how aggressive this man can be.
I will report this business to other agencies and additional reviews online will follow to protect potential customers and animals.