- Report: #1479764
Complaint Review: JP Pools - Gallatin TN
Reported By:
Tmiddle -
Murfreesboro, TN, United States
Submitted:
Updated:
-
Author Confirmed
Why?
JP Pools
612 Blair Avenue Gallatin, 37066 TN, United States
Phone:
6156863871
Web:
Jppools.org
Categories:
Business Rating:
(0)
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JP Pools Jason Parsons Will not refund my deposit after not willing to do the work Gallatin TN
I put down a $700 deposit to JP Pools for service to my pool in 2018. It was moved up to Spring/19 due to weather conditions having to be right for the work being done. On 4/24/19, I had a appoinment with them. I waited all day for someone to show up and they did not. I contacted them and they said they did show up later in the day, after I had given up on them and then was not available.
They decided that they did not want to do the work then and said they would refund my deposit back. I have been going back and forth with them on this money for over a month and I finally got a portion of my money $325, stating they would be keeping $375 for fees.
I signed nothing and my work order says nothing about any fees. I should not be accountable for someone to show up un announced and expect me to be there. I want them to refund me back in full the $700 for zero services rendered.
