- Report: #1486538
Complaint Review: J2 EFAX SERVICES - Internet - Los Angeles CA
Reported By:
Gale -
Golden Valley, MN, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
J2 EFAX SERVICES - Internet
6922 Hollywood Blvd. 5th Floor Los Angeles, CA 90028 Los Angeles, 90028 CA, United States
Phone:
(800) 878-7151
Web:
https://www.efax.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
J2 EFAX SERVICES - Internet They were charging monthly subscriptions to a fax service I never signed up for. They somehow got multiple credit card numbers from me. Los Angeles CA
I noticed a number of charges (6 or 7) on my CC accounts. $26.95, 19.50, etc. Yes. More than one Capital One accounts! When I called Capital One, they said they would cancel the card and send me a new one. Once I got the new card, the old charges showed up on the NEW card!!!! Capital One said it's a protection from the merchant that they give the new card number to the merchant in case someone is trying to get out of paying! I needed to call J2 Efax services to cancel the charges or they would just keep apearing.
I called J2 EFax services and spent an hour and a half on the phone with them while they looked up the accounts that were using my CC information. They DID find accounts associated with my credit card numbers and the people were from NY City. I was leary giving out my old CC numbers but they had been canceled so I figured it was ok.
