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  • Report:  #1518813

Complaint Review: Illinois Tollway - Chicago Illinois

Reported By:
David - Indianapolis, United States
Submitted:
Updated:

Illinois Tollway
PO Box 5544 Chicago, 60680-5544 Illinois, United States
Phone:
8008247277
Web:
illinoistollway.com
Categories:
Tell us has your experience with this business or person been good? What's this?

Driving in Illinois for the first time in 11 yrs I was surprised to see that the toll booths had been removed. Since I was busy driving, all I could read on the sign was that I needed to pay online. Fine, they'll send me a bill and I'll go online to pay. 3 tolls up and 3 tolls back.

I waited for a month to get a bill in the mail and when I did it included $1.50 per toll ($9) AND a fee of $3 per unpaid toll ($18).

Did they expect me to stop my car on the tollway to read the sign, look for a pen, and write down the URL? 



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