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  • Report:  #37978

Complaint Review: HRS-Household Retail Services - New Castle Delaware

Reported By:
- San Diego, California,
Submitted:
Updated:

HRS-Household Retail Services
90 Christiana Rd. New Castle, DE 19720 New Castle, 19720 Delaware, U.S.A.
Phone:
800-365-1327
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I co-signed on a loan for a military person, because they had a guaranteed paycheck. Well the person went awol. I immediately contacted HRS to start the process of a voluntary reposition.

After repeated faxes and calls to their repo department, telling them exactly where the motorcylce was they did nothing to get the bike back. They sent an agency out one time and notified the person whose house it was at, and guess what? The bike is now in hiding.

I've told the bank for 2 months what the situation was and the military person was going to be in the brig. My circumstances do not allow for me to take over the payments at this time, and it was urgent that the bike get picked up.

I'm through with this company. I tried to stay one step ahead and to save my credit by working woth the bank to get the bike back. Now my credit will be ruined, because their lack of interest, and concern for their own financing.

They could've picked up that bike in plain view for the past two months. Now, I don't care if they get it back or not. I'm through with this irresponsible company!

Janet

San Diego, California
U.S.A.


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