- Report: #60128
Complaint Review: HRS - City Of Industry California
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HRS
PO Box 60107 City Of Industry, 91716 California, U.S.A.
Phone:
800-2800651
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Household Retail Services Polaris Credit Cards DIRTY ROTTEN RIPOFF City Of Industry California
Household Retail Services/Polaris Credit Cards DIRTY ROTTEN COMPANY RIPOFF City Of Industry California .....
I purchased a new jet ski last fourth of July, 2002, from Sunwest Sports.( Another story) I had financed it through who I thought was Polaris Watercraft Company. My contract entitled me to a six month, no payment, no interest loan. So I was told that my billing cycle would start on January 4, 2003.
I received my statement around January 9th, which was 6 months after my purchase. However, my bill stated that there was still no payment due, and when I called to ask about it, the customer service representative stated that since I made the purchase on the 4th, my six months would start on the 1st of the next month, leading to my first real billing cycle being in February. When I received the February statement, my original balance of around $9,000 had incurred finance charges of around $150 dollars, even though my first payment had not been due yet.
I was pissed but I let it slide, then payed my due balance of around 200$ that was due on Feb 24 on the 15th of the same month. So, my balance on that day that they stated my payment was received should have been $8,950.($9,000 + $150 - $200) However they didn't deduct my payment from the balance even though my check was cashed. Instead, they charged finance charges on the 9150, dated March 1, and then took the $200 out of my balance. My balance was now $9100, which was $100 more than the purchase amount after already paying $200.
*** These numbers are just for easy understanding. The Truth-
Original Balance $9155
After paying $876 to HRS Polaris
New Balance= $9,056 (until they charge about $150 in finance charges=$9,206
$99 towards pay off
$777 towards interest
HRS can suck a fat one!
Matt
Long Beach, California
U.S.A.
I purchased a new jet ski last fourth of July, 2002, from Sunwest Sports.( Another story) I had financed it through who I thought was Polaris Watercraft Company. My contract entitled me to a six month, no payment, no interest loan. So I was told that my billing cycle would start on January 4, 2003.
I received my statement around January 9th, which was 6 months after my purchase. However, my bill stated that there was still no payment due, and when I called to ask about it, the customer service representative stated that since I made the purchase on the 4th, my six months would start on the 1st of the next month, leading to my first real billing cycle being in February. When I received the February statement, my original balance of around $9,000 had incurred finance charges of around $150 dollars, even though my first payment had not been due yet.
I was pissed but I let it slide, then payed my due balance of around 200$ that was due on Feb 24 on the 15th of the same month. So, my balance on that day that they stated my payment was received should have been $8,950.($9,000 + $150 - $200) However they didn't deduct my payment from the balance even though my check was cashed. Instead, they charged finance charges on the 9150, dated March 1, and then took the $200 out of my balance. My balance was now $9100, which was $100 more than the purchase amount after already paying $200.
*** These numbers are just for easy understanding. The Truth-
Original Balance $9155
After paying $876 to HRS Polaris
New Balance= $9,056 (until they charge about $150 in finance charges=$9,206
$99 towards pay off
$777 towards interest
HRS can suck a fat one!
Matt
Long Beach, California
U.S.A.
1 Updates & Rebuttals
Mike
Radford,Virginia,
U.S.A.
These things are intended to deceive.
#2Consumer Suggestion
Tue, June 10, 2003
ALmost all of these "no payment, no interest" deals work the same way. Read the terms carefully. You will only pay no interest if you pay off the ENTIRE BALANCE within 6 months. Otherwise they will add up all the interest that would have been charged during the first 6 months, and charge it during the seventh month. They want you to think that the deal is "no payments AND no interest", i.e. you can have the jet ski today but start paying principal and interest for it as if you had bought it 6 months later. It's really more like "no payments OR no interest." If you can't pay off the entire purchase price within 6 months (and that's where they deceive more, by also having "no payments" so you think you don't have to), this deal doesn't save you much money at all. When you're in the dealer thinking "Jeez, we're burning daylight here, I want to get my new jet ski out on the water," you tend not to think about these things. And of course the salesman will tell any lies necessary to close the deal. It's only what's in writing that counts.
