• Report:  #1526598

Complaint Review: Guitar Center - Pasadena Texas

Reported By:
Joshua - Pearland, United States

Guitar Center
5140 Fairmont Pkwy Pasadena, 77584 Texas, United States
Tell us has your experience with this business or person been good? What's this?

They have an auto billing for their lessons and charged me 210 dollars for lessons despite me telling beforehand that I needed them to cancel my order.

They let my card get charged and provided me with no services and have refused to refund me.

They only people who can cancel your orders are the store manager and every time I had called and asked for the person dealing with lessons I was always met with "they are not in today." and they basically gave me the run around.

Their online way to cancel does not work and I have never been told how or given information as to how to login in to fix that. Despite me trying it does not recognize me as a customer online.

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!