- Report: #1513795
Complaint Review: Geoarm - West Palm Beach florida
Reported By:
Nicholas -
rowlett, texas, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Geoarm
1133 Okeechobee Rd. West Palm Beach, 33441 florida, United States
Phone:
877-443-6276
Web:
https://www.geoarm.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Geoarm Alarm.com and alarm club Inadequate support. West Palm Beach florida
I purchased a DIY security system costing over $1,600.00 and attempted to install. My install appointment was nat 9:30 AM Central time. The tech called at 8:38 AM to start install. I had 9 telephone conversations with technical help and they were not able to make the thermostat, doorbell camera, and three other video cameras work.
I flew to Texas to install the system on a new house I purchased and am leaving on Sunday. They want me to delay my return flight to accomodate additional technical calls next week. I requested an RMA number to return the alarm system and they said there is a 20% restocking fee to return equipment which bthey admitted they can't make work. DO NOT BUY FROM THESE PEOPLE BECAUSE THIER CUSTOMER TECNICL SUPPORT RANGES BETWEEN AWFUL AND NON_EXISTENT
