- Report: #1422538
Complaint Review: geico auto insurance - Albuquerque New Mexico
Reported By:
James -
Albuquerque, New Mexico, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
geico auto insurance
Albuquerque, 87107 New Mexico, United States
Web:
geico.com
Categories:
Business Rating:
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geico auto insurance Geico agent added $79 identity protection policy without my permission and without the policy. Albuquerque New Mexico
I bought Geico auto policy 1/2017.
Without my permission, the agent added a $79 identity protection policy.
I did not catch the additional policy premium till I paid my 1/2018 auto premium.
I called Geico and explained I never wanted or authorized an identity protection policy.
They said they would cancel the policy and refund only 1 premium because I have been receiving monthy reports of my credit activity.
I never received any reports of any kind and I never recieved the policy.
Today I asked Geico for any proof that I wanted the extra policy and for any proof that they sent me the policy.
I will keep trying to get all of my premiums back on the phantom Geico Identity Protection Policy.
I am 67. The Geico agents tried to minimize me. They hoped I wouldn't check my bank statements.
