- Report: #1514095
Complaint Review: Gateway - Irvine California
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Author Not Confirmed
Why?
Gateway
7565 Irvine Center Drive Irvine, 92618 California, United States
Phone:
877-777-0649
Web:
https://gatewayusa.com/
Categories:
Business Rating:
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Gateway, Inc False Warranty and Ignoring Customers, Irvine California
I purchased a Gateway Laptop, discovered it was defective, and attempted to contact Gateway to use the warranty to fix the issue. After approximately five attempts, I received a "check your internet" and then was ignored for the subsequent nine attempts to contact them to tell them my provider had checked our internet and that it was fine.
Their "guaranteed one-year warranty" is fraudulent and non-existent. I am stuck with a totally useless laptop that I paid $266 for.
