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  • Report:  #175097

Complaint Review: Florida Passport - Saint Pertersburg Florida

Reported By:
- Norcross, Georgia,
Submitted:
Updated:

Florida Passport
6822 22nd Ave. N PMB 432 Saint Pertersburg, 33710 Florida, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Live calls from: 727-471-1400, 727-471-1401, 727-471-1402, 727-471-1403, 727-471-1404, 727-471-1405, 727-471-1406, 727-471-1407, 727-471-1408, 727-471-1409, 727-471-1410, 727-471-1410, 727-471-1411, 727-471-1412, 727-471-1413, 727-471-1414, 727-471-1415, 727-471-1416, 727-471-1417, 727-471-1418

Call-back numbers of: 877-247-0786, 800-853-9982, 800-432-6350, 866-545-5486, 888-612-2894

Names given: Agents Travel Network, Distinct Advantage, Freedom Gold, Capital Vacations, Florida Passport

Scam: They offer you a free vacation, but they need to confirm your checking account number bank routing number (these are the numbers on the bottom of your checks). Then they make unauthorized fraudulent debits from your checking account.

I recieved a call last week from Florida Passport. They threw their pitch, and I told the lady that I didn't want anything. She kept on and on, but she wouldn't stop. She had my bank account number, routing number, name, phone number, and address. I asked her how she got that information, and she wouldn't answer me. I kept asking, and she said that if I stay on the line, she would tell me. She threw the pitch again, and I kept refusing. She then hung up on me.

On Feb. 3rd 2006 (my son's birthday), I went online to check my bank account, and I was missing $149.00. I have not recieved anything in the mail from these people. Florida Passport wrote an elcetronic check without my permission. I called the phone number on the check, and they had a recording of me. The recording was made without my permission, and it was edited to sound like I actually gave them permission. My husband listened to it, and he couldn't even understand this lady. He even said that I sounded like a robot. I was furious. When I finally did speak to someone there about it, they were rude with me, and refused to give me my money back. I told them that I have not recieved anything, and wanted to know what I supposedly paid for. I explained to her that I told the lady on the phone before that I didn't want ANYTHING they had to offer, due to the fack that I am having a baby any minute. I don't have a job, or the money to pay for anything extra. The lady had the nerve to ask me why I am such a dishonest person.

I went into my banking center, and they saw the check online. Apparently, Florida Passport worte a fake electronic check. Electronic checks are supposed to look like debits, not an actual check. The bank explained to me that this check had the wrong number of digits for the check number. So, the bank gave me my money back and I was advised to close my checking account, and open a new one. I still bank with the same bank, just a different account.

If this happens to you, you must take action with your bank within 60 days. I did this as soon as possible.

Rachel

Norcross, Georgia
Virgin Islands (U.S.)

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com

[email protected]

badbusinessbureau.com

www.ripoffreport.com

Don't let them get away with it.

Make sure they make the Rip-off Report!

We are not lawyers.

We are not a collection agency.

We are Consumer Advocates.

...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency

...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.



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