- Report: #1418016
Complaint Review: Firestone complete auto care warwick mall 400 bald hill rd ste 450 warwick ri 02886-1617 - Warwick Rhode Island
Reported By:
Anonymous -
Warwick, Rhode Island, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Firestone complete auto care warwick mall 400 bald hill rd ste 450 warwick ri 02886-1617
400 bald hill rd ste450 Warwick, 02886-1617 Rhode Island, United States
Phone:
4017381661
Web:
N/A
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Business Rating:
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Firestone complete auto care warwick mall 400 bald hill rd ste 450 warwick ri 02886-1617 Ruined my car Warwick Rhode Island
On 12-2-2017 I brought my 2009 Nissan versa to be checked out because the exhaust seemed a tad bit loud. It seemed weird since I had a whole new exhaust put on in 2015. I also needed a standard oil change. I dropped it off and they called me back stating I needed struts, an alignment, and recommended a coolant fluid exchange . I barely had enough funds to pay for exhaust and oil change. I said ok to do exhaust and struts but declined the oil change and so we hung up. He called me back stating they will do oil change for a store promotion. I said ok. A couple minutes later he called back stating I needed an alignment now. I was furious. In a nutshell this place charged me 2,355.00 dollars .
My car only has 60, 681 miles!! It gets better now. My friend gave me a ride to pick my car up after practically depleting my savings account and using my firestone remaining funds to pay for this . On 12-4-2017 I started my car to go to work the entire exhaust was vibrating and my speedometer was not working anymore! I drove to work then left work at 10:00a.m. to go back to firestone and spent two hours there waiting to see what they did. Apparently they said the gaskets were put on the wrong way. They said maybe they rushed the job and messed up.
Ok so they supposedly fixed the problem. They didn't understand the speedometer problem. So I had to get back to work. But the vibrating and loud noise continued. I went back on 12-9-2017 to check exhaust and speedometer again! In the snow mind you. Today 12-19-2017 my check engine light has come on and will not shut off and exhaust is still vibrating. I definetly got ripped off. I work long hours and I want this problem resolved and/or some kind of a refund. All I wanted was an oil change and fix the exhaust! They did something because my car was running fine except for the exhaust noise. Please help. Thank You
