- Report: #1530720
Complaint Review: FedEx - Memphis Tennessee
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FedEx
342 South Shady Grove Rd Memphis, 38120 Tennessee, United States
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FedEx Federal Express Another Failed Delivery with Zero Concern for CS Memphis Tennessee
The company continues to overcharge and under deliver. Pun intended. I pay a great deal of money for an overnight delivery and the package arrives 3 days later. When you contact customer service all you get are empty apologies and platitudes. I don’t want an empty apology, I want the service I paid for or a refund. That never happens. All they say is, it was out of our control. This time, like so many others, it was not. Simply poor management and a complete lack of regard for the customer. Their delay costs me a great deal of money and I seem to have zero recourse. It’s not right.
