- Report: #1502753
Complaint Review: Fakomuex.com - Humen Town, Dongguan, China Dongguan, China
Reported By:
Unhappy Customer -
York, PA, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Fakomuex.com
No. 1 Shuiyuntou Industrial Zone, S Management District Humen Town, Dongguan, China, 523900 Dongguan, China, China
Web:
www.fakomuex.com
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Business Rating:
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Fakomuex.com Fakomuex.com No. 1 Shuiyuntou Industrial Zone, South Management District, Humen Town, Dongguan, China Zipcode：523900 Did not send what was advertised, sent cheap unrelated item Humen Town, Dongguan, China Dongguan, China
Report Attachments
On my Facebook wall there was an advertisement for a squirrel proof bird feeder that had a mechanical spinner on the bottom that threw off a squirrel if it got on the feeder. What I received was a cheap plastic bird feeder with no mechanical spinner. The feeder is so weak that with one finger you can bend and break it. A bird landing on it would cause it to fall apart, it's so thin. I contacted the company the day I received it. They said they had a no-return policy and could refund me 10% of the price paid. I said that was not what I wanted (a full refund).
They suggested that if I sent it back the postage would be more than the value of the product (going to China from the US). After several back and forth emails and them not wanting to cooperate, I finally filed with my credit card company who then reimbursed me. I found several other stories online about others that went thru the same thing I did with this company.
1 Updates & Rebuttals
Maggie
California,United States
Also happened to me
#2Consumer Comment
Thu, January 14, 2021
Same issue. Ordered some puzzles to give my staff for XMas. Ad was thru facebook. Arrived damaged, late and not even remotely as advertised. Contacted them to obtain refund. back and forth. offered me $50 on a purchase of over $300. Full refund only if i pay $100 to return items. Dsipute issued with my credit card company.
