- Report: #1518170
Complaint Review: Expedia -
-
Author Confirmed
Why?
Expedia
United States
Web:
Expedia.com
Categories:
Business Rating:
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Expedia.com I bought a flight ticket from Yangon(Myanmar) to Sydney(Australia) with a fee of US dollars 3768.55 on 22nd October 2020 on Expedia.com. I canceled the purchase within 24 hours However, since then, I have been chasing my refund with multiple emails' correspondence with them without any significant progress at all.
I bought a flight ticket from Yangon(Myanmar) to Sydney(Australia) with a fee of US dollars 3768.55 on 22nd October 2020 on Expedia.com. As advertised on the website, there is a free cancellation within 24 hours.
For my own reason, I canceled the purchase within 24 hours, which Expedia acknowledged. However, since then, I have been chasing my refund with multiple emails' correspondence with them without any significant progress at all. During that time period, I have to suffer mental stress from this, not to mention a significant waste of my time.
At one point, I had to wait 3-4 months to contact them again because I knew that my correspondence would meet another frustration and disappointment. In addition, the amount of money is significantly large, especially for a person like me from a developing country.
Although my case is not an intentional fraud, not keeping their promise for a full refund more than 1 year after my purchase is legally a fraud.
