- Report: #1497542
Complaint Review: Excellence Auto Direct - Euless TX
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Author Not Confirmed
Why?
Excellence Auto Direct
1701 Airport Freeway Euless, 76040 TX, United States
Phone:
(817) 952-7277
Web:
https://www.excellenceautodirect.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Excellence Auto Direct Excellence Auto sold me an 2014 Infiniti Q50 with $3200 5year 120K RedShield warranty $0 deductible bumper to bumper. The warranty has covered nothing that was in contract or covered any repair. Euless TX
Excellence Auto sold me an 2014 Infiniti Q50 with $3200 5year 120K RedShield warranty $0 deductible bumper to bumper. The warranty has covered nothing that was in contract or covered any repair. I have made numerous complaints to Excellence Auto, they have been very empathetic as they stated they dropped their contract with redshield due to all the Complaints from other consumers.
I asked multiple times for a refund or to cover repairs. They said they will take care of my problems and never return my calls again. They sold me a junk warranty, knew it was trash, still sold it to me anyways. I've spent $6K in repairs and rentaL car services and not $1 has been covered by the bumper to bumper warranty.
