- Report: #984943
Complaint Review: Excel Telecommunications - Internet
Reported By:
J. D. -
Livingston, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Excel Telecommunications
Internet, United States of America
Phone:
Web:
excel.com
Categories:
Business Rating:
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Excel Telecommunications Charged for no services Internet
My telephone company has not allowed use of the excel communications long distance card for over 2 and a half years, yet Excel has charged me a monthly charge the entire time. My telephone company verified that they sent an electronic message to excel to stop service back in 2010, but I have been charged without my knowledge for a little over 2 years. When I contacted Excel they said they would only refund 90 days worth of charges since they have a policy that the customer must dispute charges within 90 days.
