- Report: #1521308
Complaint Review: E*Trade -
-
Author Confirmed
Why?
E*Trade
United States
Web:
https://us.etrade.com/home
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
E*Trade They took my money.
**Please conact FINRA if you also have been a victim of E*Trade**
E*Trade froze my 3 accounts due to "unusual activity." I was told the unusual activity was me depositing my employer's check and that in order to unfreeze my accounts I would need to submit a letter of intent along with a picture ID. I did what they wanted but it wasn't good enough.
Then I was told that I needed to submit proof that the check has funds. I can't do that because I'm not my employer's bank, so they told me to submit proof that I had earned the amount on the check. I did what they wanted but it wasn't good enough.
Then I was told that I needed to submit proof that I earned the amounts of all of my employer's checks deposited. Additionally, I would need to submit proof that E*Trade itself transferred my Roth IRA and the money in my individual trading account from my previous broker. I submitted everything they asked for.
Still not good enough. E*Trade has frozen and closed my accounts and have stolen everything I entrusted them. I should have read the reviews and complaints on the BBB website. If anyone has experienced something like this, please file a complaint against E*Trade with FINRA. I'm still fighting to get my money back.
