I bought a $500 gift card at a store and sent it to a friend he was there when the card arrived but it had no balance on it. i went back to the store and they called ebay ebay said it had been used but no one had used it. i came home and called ebay myself they told me it had no balance on it but not who used it.
apparently they dont keep track of that they said there was nothing they could or would do about it so i am out $500