- Report: #1441031
Complaint Review: Dish Network Corporation - Englewood Colorado
-
Author Confirmed
Why?
Dish Network Corporation
9601 Meridian Blvd. Englewood, 80112 Colorado, United States
Phone:
1-303-721-1000
Web:
Www.Dishnetwork.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Dish Network Corporation Blockbuster LLC Sling T.V.. Sling Media Double Charging for D.V.R. Englewood Colorado
I recently noticed on my bill that I was being double charged for my main D.V.R. I called customer support for this issue. The customer service department said it was for the recording feature in the D.V.R. I asked him to explain so he put his supervisor on the phone with me. The supervisor started out as if I was bothering him I could by the tone of his voice. I asked him why I was being double charged for my main D.V.R. He stated that was for the recording feature in my D.V.R. I asked him if it could be turned off he stated no. I then asked him if it was a separate board inside the D.V.R. He stated no again.
I asked him if it was built into the mother board he stated screaming at me in his broken language that he didn't know anything about a motherboard and called me a b***h. I then said thank you and goodbye. I was so upset at that time I started shaking extremely and started to cry. I asked the questions that I did because I am very computer literate on how to build computers and how they work. I just wanted to try and figure out how and why I was paying double for one D.V.R. needless to say I felt that nobody should be double charged for a feature within the same D.V.R. and not be told about it up front.
