- Report: #802091
Complaint Review: DAYS INN & SUIES - Lexington Kentucky
Reported By:
Brittany -
Scottsburg, Indiana, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
DAYS INN & SUIES
1987 North Broadway Lexington, 40505 Kentucky, United States of America
Phone:
859-299-1202
Web:
Categories:
Business Rating:
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DAYS INN & SUIES Rip Off. Gross. Lexington, Kentucky
This was the worst Hotel I have ever stayed in. My mom, sister, and myself stayed here on our way down for my wedding in Gatlinburg. We picked up my sister at the airport and got to the hotel around 1:00 in the morning so we were wore out. Upon arrival we paid over 80.00 for 2 queen beds smoking. We stayed in room 150. My sister noticed that there were peanut shells on the floor, the TV didn't work, the blow dryer cord was completely cut in half. I was really lucky I didn't try to use it. The toilet would not flush. When I called down to the front desk the clerk was very rude she said she would be more than happy to move us. If this room was like this I could only imagine the other rooms. We already had our stuff unpacked and like I said it was 1:45am by this time. The next morning my mom noticed that there was pubic hair in her bed and a towel that was on the side of the shower was dirty. I called and spoke with the manager and all we would give us was a 10% discount. Pretty ridiculous. Not to mention that he said that he had me on tape with the clerk offering to move us or check us out. 1. She never offered to check us out. 2. It is illegal to record someone without them knowing it. When I brought this up to the manager he said there was a sign posted in the lobby, the funny thing is I never went into the lobby my sister went in to get the room. This place was a joke and not a good way to start the week before I got married.
1 Updates & Rebuttals
Ramjet
Somewhere,Michigan,
U.S.A.
A Days Inn characteristic
#2Consumer Comment
Sun, November 27, 2011
This seems to be pretty common with Days Inn these days. I have read several other similar reports.
I normally take these kinds of reports lightly but we had a similar experience ourselves. We signed in and went to the room. First, most of the lights in the halls were out and made it sort of a spooky experience just getting to the room. I won't take the time to go through all the room issues here but my wife and I looked at each other and we both said something like "I don't think so!".
We picked up our bags and ventured through the dark to the lobby. We told the clerk we were leaving and that we would appreciate it if we were refunded but we were leaving nevertheless. In our case they did give us a refund (we had only been there 10 minutes) and we went somewhere else.
This was early in the evening and I'm not sure what we would have done if it had been 1:30 am. As bad as the lobby, hallways and room were, I think we might have left anyway and slept in our car somewhere if we had to. Once you stay all night it's kind of hard to say you should be refunded though.
I think this was in Louisville if I'm not mistaken. We will never even try another Days Inn, there are too many options. I've stayed in FAR better Motel 6's.
