- Report: #1174307
Complaint Review: Creature Clones Puppets - Internet
Reported By:
Matthew -
Hacienda Heights, California,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Creature Clones Puppets
Internet, USA
Web:
www.creatureclones.com
Categories:
Business Rating:
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Creature Clones Puppets, Hello Creature Clones, Mike Lisa Never received item, ignored my messages Internet
I purchased an Elmo Puppet from www.creatureclones.com via email from Mike Lisa on October 3, 2012. I asked Mike the estimated time of the delivery, to which he replied that there were other orders before mine. So I waited and sent him a message in November on the status of my Elmo. Mike replied that it is in the works, and should be done soon. Hearing that I was excited as I assumed that meant that within the next couple of weeks I would receive the Elmo, but I was dead wrong.
Soon it was the next year and I sent Mike an email in February 2013 about my Elmo puppet. He replied that he was finishing up the dye for the fur and requested my address for delivery. I gave him my address so he can deliver the puppet, but no delivery was made. During the year of 2013, my emails were back and forth with Mike, with most of them ending with him telling me that "he (Elmo) should be done by the end of the month".
On February 5th, 2014, I sent an email to Mike, saying that it has been too long and to cancel my order. He replied that all transactions are final and he would be willing to cancel the order, but I wouldn't get my money back. So I messaged him why he kept lying to me about Elmo being done when in reality he hasn't even started on it. He messaged back to me that he is behind on orders and that he promised that I will receive my Elmo by the end of February. The Elmo did not come at all in February, and ever since then Mike has been ignoring my emails.
It is going to be two years since I placed the order for my Elmo. I had projects and events that I was to use the puppet in, and now it seems like I will never receive my order at all. I have contacted The California Consumers Affairs, and I am waiting for them to get back to me on the issue. I also messaged PayPal about the situation, so hopefully I get some good news soon.
