- Report: #1501063
Complaint Review: Choice Home Warranty - Edison NJ
Reported By:
Mihir -
Circleville, OHIO, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Choice Home Warranty
2147 Route 27 South 4th Floor Edison, 08817 NJ, United States
Phone:
(888) 531 5403
Web:
https://www.choicehomewarranty.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Choice Home Warranty choicehomewarranty.com/ 1 (888) 373-7924 Scam and worst home warranty company will look to deny your claim Edison NJ
I bought this Home warranty in April 2020 , no issues untill i filed my first claim in October 2020. I had issue with my water heater tank so i filed a claim with CHW after a week of a claim processing the technician came to my home to check out the tank and stated that the tank needs to be replaced and they stated its not cover under your warranty and i was updated when buying the policy that everything is covered.
I figured i become a victim of not reading their fine prints, after arguing a little with customer service rep they assigned a case manager named Azfar Ali, who was not at all helpful and very poor customer service and made me come to a decision of cancelling my policy. When i asked him to talk to his manager he was like i am the manager and their is no one above me that leds to end of conversation. I plan to write a letter to the CEO of this company as they are lacking very badly with their customer satisfaction.
I requested to have all my money back if they cannot have another technician come and fix it for me as i am aware the tank is not that old and fixable. They want me to pay for everything out of my pocket. This company is fraud and will do everything to deny your claim and keep your annual paid money in their pocket. Please do not get into the trap of their sales representative.
