I booked a cruise for February 2020 because I received an email stating no deposits required, just a $24.99 processing fee. I paid the fee and reserved the cruise. My plans changed so I looked on how to cancel. After searching the site, I finally found the cancellation policy hidden on the third page I pulled up.
I called the number stated and was told there would be a $100 fee. I told them it was not authorized charged. It was hidden in the Terms. Horrible customer service. I was taken, ripped off.