We were billed $114.00 for a month of service after we turned in all equipment and terminated services with Spectrum. Thus, we've been fraudulently charged for a month of services we never received. I've disputed this account several times over Credit Karma and with various collection agencies employed by Charter Communications. Charter Communications apparently verifies the billing is valid after every dispute and we are notified of the collection process. Charter Communications has a long track record of fraudulent and predatory billing practices, as demonstrated by a brief search of complaints on the Better Business Bureau website.
Irv
United States#2Consumer Comment
Wed, September 06, 2023
If you have a past due balance when attempting to cancel, then yes, you are going to be charged. If you waited until the cycle date passed then cancelled,then yes, you allowed another MO they charge to accrue. No, I don't work for them