- Report: #1492594
Complaint Review: Capital One credit card -
Reported By:
John -
Manhattan, New york, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Capital One credit card
United States
Phone:
18002274825
Web:
Www.capitalone.com
Categories:
Business Rating:
(0)
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Capital One credit card They won't update my phone contact information. I called and got hung up on twice after calling last week twice and I spoke to somebody at Capital One to update my phone number well they didn't update my phone number.
I called Capital One 18 times and spoke to somebody at Capital one phone number 800-227-4825 phone went through the Capital One Maze and it takes about an hour and a half to get anywhere on their phone line because I don't know what country the call goes too? but there's a language, conflict. You think you're calling some Capital One Bank in America?
No Capital One pays $0.25 an hour shop and India Pakistan Iran so you're banking information of American citizens are all being sold in these countries for $10,000.00 to $20,000.00 Capital One gave my personal information and my social security number and my identity was stolen 3 years ago it cost me thousands upon thousands of dollars to fix my credit and now they're asking me for me to text them a copy of my social security card and my driver's license and the back of my driver's license where they can scan all my personal information so they can sell it despite needs to be stopped they're violating everybody's personal information and identity they can't stop people from stealing my information because they're the ones that are selling it 841 do not give any of your personal information to Capital One they will harvest your information and sell it to the highest bidder where they will destroy your life.
The calls that you dial in America do not stay in America they go across the seas to more like pakistan-afghanistan maybe even Iran? and they want you to text and email a copy send a photo of your Social Security card and the front and back of your driver's license? tell me they're not trying to steal your identity? Capital One is incompetent and they should not be practicing any banking in America.
The government states to you do not text or email your driver's license or social security card or any identifiable information unless the federal government brings you to court? but Capital One Wants all your personal information so they can sell it for $20,000 to people in Afghanistan India and they'll ruin your life.
If Capital One ask you for your personal information do you self a big favor do not send it and also file a formal complaint with the federal government banking like I did. They're sending me through hoops we're going to steal my information and sell it but they give strangers my credit card information where I was charged $1,600 for a generator that I didn't purchase.
1 Updates & Rebuttals
Stacey
Texas,United States
What???
#2Consumer Comment
Sat, March 07, 2020
I have a Capital One card and never had a problem paying my bill and I pay it online every two weeks so I have no clue about your ranting about this company selling information to people overseas.
SO what is the real reason you are filing a report against this company??? And NO I do not work for them.
