- Report: #1528017
Complaint Review: Britely dentures and Implants -
-
Author Confirmed
Why?
Britely dentures and Implants
United States
Web:
https://livebritely.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Britely dentures and Implants Closed office with no amenable change to contract - Breach
Report Attachments
I decided to go with Britely Dentures and Implants for a full top and bottom implant procedure. Considering my apprehensions about choosing a dentist, I felt comfortable with the doctor, which was a significant step for me. Prior to finalizing my decision, I consulted four other dentists in my part of town.
However, my experience with Britely Dentures and Implants quickly turned into a complete nightmare. After the surgery, I was shocked to discover that they had abruptly closed their business location near me. This left me in a distressing situation since I had already paid in full, expecting a comprehensive procedure.
To add to my frustration, the clinic offered no reasonable solutions or alternatives to complete the job. Instead, they presented me with an ultimatum, insisting that I travel to a location six cities away for the final process, involving up to five additional appointments. This option was highly inconvenient and impractical, considering the distance.
Furthermore, the clinic threatened to arbitrarily decide on the refund amount I would receive for their inconvenience, adding to the overall disappointment.
My experience with Britely Dentures and Implants has been nothing short of a complete disaster. Their abrupt closure and lack of consideration for their patients' needs are deeply disheartening.
As a public service to others, I strongly advise everyone to think twice before entrusting Britely Dentures and Implants with their dental health and hard-earned money. It is essential to thoroughly research and choose a dental clinic with a proven track record of professionalism, reliability, and genuine care for their patients. In hindsight, I realize I made an error in judgment.
To avoid the same ordeal, I implore everyone to make wise choices when investing significant sums in dental procedures. As for me, I am now left dealing with the consequences of choosing Britely Dentures and Implants.
Thank you, Britely, for the current state I find myself in.
1 Updates & Rebuttals
Guy
Plano,Texas,
United States
Company responded
#2Author of original report
Thu, August 10, 2023
In response to my previous reviews detailing my disappointing experience with Britely Dentures and Implants, I was pleasantly surprised to receive an amenable offer from their team. It appears that they have taken my concerns seriously and are committed to rectifying the situation.
Their willingness to acknowledge the issues I encountered and provide a viable solution speaks to their dedication to patient satisfaction. While my initial experience left much to be desired, their responsiveness and willingness to make amends demonstrates a positive step forward.
