• Report:  #1511548

Complaint Review: Best Buy -

Reported By:
Jon - BURLINGTON, United States

Best Buy
United States
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I pre-ordered a 400.00 watch the 1st day pre-order was available.  The watch came out on Aug. 27th.  Best buy wont ship it until Sept 9th.   I should have had the watch on or around the 27th given my pre-order status.  Numerous contacts to Best Buy.  Their solution, no we wont change your order so you can get the watch now instead go to a store and buy a second watch and when the pre-ordered watch comes in cancel the order and wait for a refund.

Best Buy is attempting to lock me into a pre-order and ship the watch when its convienient while selling the watch to walk in customers.  No customer service at all!!

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