Laurie
Pittsburg,#2Consumer Comment
Tue, February 07, 2006
We also refinanced last year around September 2005 and were expecting a refund and have not received it to date. Not only have we not received it, but in November 2005 Beneficial reported our account paid in full with a 0 balance. So you can imagine the shock when we received a bill in January from them for $1,900. I called and talked to 3 different people that were to get back to me on it. No one ever did. So I go to the branch. They first tell me it was for a bounced check in August. I have a receipt for a cash payment that month. Then they say it is for June payment that bounced. I also have a cash receipt for that. Then they hit July --- WRONG -- I also have a receipt for that month as well. They show a payment posting on Aug. 29th for $2,080 cash, then they show the same payment voiding??????????? WHAT MY CASH BOUNCED? They have threatened me with a lein on my property as well as Reconveyance not going through yet they cannot give me an answer as to WHY I OWE THIS MONEY, AND WHAT HAPPENED TO THE REFUND?????? Then to add insult to injury they tell me now that I owe more then $2,000 but can't explain why the amount has changed???? Beneficial has some shady things going on and I am going to make sure that everyone knows what their practices are.
Dann
Kellogg,#3Author of original report
Sat, December 03, 2005
Apparently someone read my Rip off report! 2 days after it was posted I recieved a call from Beneficial telling me that the check was in the mail, time will tell if this is solved! Thanks to Rip off reports!!