- Report: #1487050
Complaint Review: Bank of America/ Estate unit - Tampa fl.
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Author Not Confirmed
Why?
Bank of America/ Estate unit
po box31655 Tampa, 33631-1655 fl., United States
Phone:
(888)689-4466
Web:
bankofamerica.com/-when-a-customer-passes-away
Categories:
Business Rating:
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Bank of America/ Estate unit slow playing with my deceased Daughters money! Tampa fl.
I'm writing this for my 80-year-old father-in-law (Raymond Jensen)
On September,22nd my sister-in-law passed away. It was very hard on Raymond as he and Tammy were very close. she made him the successor trustee upon her death.
Raymond has been forthcoming with all the information asked of him, he has sent all documents to Bank of America twice. The first time was a month and a half ago .( I know because I sent it with a tracking #, and it got there when the post office said it would.
Raymond is still waiting for that money!!
He just got a letter in the mail today stating that there would be more steps to take. I called the number on that paper to speak with the case manager. but Lillian wasn't in.
The guy on the phone said he would help me and proceeded to look up the case number. He then told me Tammy didn't have anything in an account, that she had a credit card but canceled it a long time ago. Well, you can imagine just how mad my father in law is and If they think we will just go away without a real investigation into this matter I got news for them. Yes, NEWS I will plaster it all over any news I can get to listen.
I sincerely hope this is just one big mistake and the idiot that I spoke with had no clue as to what he was talking about
This has been going on long enough and Raymond could really use that money right now.
