- Report: #626159
Complaint Review: Avis Budget Rent A Car - Internet
Reported By:
Office Manager -
, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Avis Budget Rent A Car
Internet, United States of America
Phone:
800-472-3325
Web:
http://www.budget.com
Categories:
Business Rating:
(0)
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Avis Budget Rent A Car Budget Car Rental did not provide promised service, gave me a problem, didn't help fix the situation Internet
I reserved a 7-passenger mini van yesterday at 5:30 in the afternoon. It was reserved from today to next friday. I revieved an email confirmation with confirmation number, estimated cost, vehicle type, etc. When I go to pick it up today, the attendant says they do not have a van, only cars available, and that it was my fault for not confirming the reservation. The email was a confirmation of the reservation, it said so on the email, but the attendant simply kept stating it was my fault. When I mde the reservation i was not informed I had to confirm the reservation, and since when do you confirm a resrvation for a car rental after you've made it? You make the reservation, pick up the rental at the designated time and that's that.
