- Report: #1498050
Complaint Review: AT&T - Dallas TX
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AT&T
208 S. Akard St. Dallas, 75202 TX, United States
Phone:
800-288-2020
Web:
www.att.com
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AT&T AT&T DirecTV Satellite service AT&T charges full month for partial month's service Dallas TX
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I called AT&T DirecTV to cancel my service due to being unemployed during a pandemic and the bill being over $220 for years. Service was disconnected 7/21/2020. However, the rep told me that they would not pro rate my final bill, which means I will be paying for 2 weeks of satellite service which I will not receive. So - during a pandemic, after telling the rep (truthfully) that I had been unemployed for months, which was why I was cancelling service, AT&T Policy is to charge customers for a full month regardless of where their cancellation date falls in the billing cycle. Apparently, this is perfectly legal. I consider it FRAUD. Can you imagine how many millions of dollars AT&T is swindling off its customers?
