- Report: #1496205
Complaint Review: AT&T CELL PHONE - Houston Texas
-
Author Confirmed
Why?
AT&T CELL PHONE
15419-A Wallisville Rd Houston, 77049 Texas, United States
Phone:
800-331-0500, 281-459-673
Web:
ATT.COM
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
AT&T CELL PHONE AT&T MOBILE PHONE, AT&T WIRELESS AT&T CELL PHONE AT&T MOBILE PHONE, AT&T WIRELESS AT&T WIRELESS BILLING FRAUD Houston Texas
I inquired about AT&T billing cycle, so I know what to pay and owe nothing. So on 5/1- I call AT&T and was told 4/28-5/28 is my cell phone billing cylce and this is your balance for this period. Pay this in full now and you owe nothing. My normal monthly bill was $76.75, but AT&T said I had to pay $111.16, I paid and cancelled 5/21/20. On 6/9/20 I received an AT&T bill for $109.23, when I call AT&T to ask why this bill, when I am with another carrier since 5/21/20, AT&T had me on the phone for 1hr 20min for this one question (told billing was from 4/29-5/28 for $109.23). My monthly bills were $76.75. I immediately knew this was wrong. Billing below is different every month, I am a stressed teacher on a budget. AT&T are billing THIEVES, who messes up your credit.
Nov- $76.75 paid
Dec-$76.75 AT&T said I only paid $40.00 of this bill
Jan- $70.98 paid
Feb-$148.06 paid
Mar $77.08 paid
Apr- $154.16 paid
May 1- $111.16 paid
Jun 9- $109.23 - new bill received
This billing is not right
I wrote about AT&T cable billing problems before cancelling my service. Now I have cancelled AT&T Wireless phone, and I am being billed for phone services I did not use. I pay monthly, what AT&T bill says. but when I started inquirng about cancelling I kept being "blindly" transferred to the retention dept, Which ALWAYS try to keep you as a customer or charge you alot of money and say until you paid this bill in full, you cannot cancel your service. AT&T are bullies when you want to cancel.
