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  • Report:  #1497109

Complaint Review: ARS/Rescue Rooter Orlando - Orlando Florida

Reported By:
Michael - DELTONA, FL, United States
Submitted:
Updated:

ARS/Rescue Rooter Orlando
3012 Mercy Drive Orlando, 32808 Florida, United States
Phone:
407-362-0014
Web:
https://www.ars.com
Tell us has your experience with this business or person been good? What's this?

Contacted ARS for HVAC service. Problem - my HVAC system was blowing warm air. A technician was sent 22 June 2020. After an hour, he determined that a circuit board was bad and replaced board on June 23. This did not fix the system problem and it continued to produce warm air. Contacted ARS again to complain that the job was not performed properly, and I wanted the system fixed or a refund of charges.

I was told another technician would be sent but he never showed up, even though ARS said that he, Luis, was on his way to my residence. Luis never showed up, and I was constantly lied to for 2 days by ARS that he was on his way. The temperature was mid to high 90's with a heat index of over 103 degrees. As a retired Senior citizen, this was extremely stressful to both my wife’s and my health. ARS provide nothing short of Fraudulent service and I am disputing any and all payments to this company.

The company never repaired the system, refused a refund when they guarantee complete satisfaction and I never heard back from them. They just took my money and ran.



1 Updates & Rebuttals

Tom

Daytona Beach,
Florida,
United States
Sign Our Petition for a class action lawsuit

#2Consumer Suggestion

Tue, December 08, 2020

We have had a nightmare of a story doing business with ARS Rescue Rooter.  They are a horrible company and Home Depot should be ashamed.  We were refused insurance after they did damage to our home.  Please come visit RippedOffVet.com and share your story there.

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