- Report: #1529210
Complaint Review: apnTech - Anaheim California
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Author Not Confirmed
Why?
apnTech
5255 E. Hunter Ave. Anaheim, 92807 California, United States
Phone:
(800) 291-1577
Web:
N/A
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
apnTech APN Tech apn Tech apnTech is a scam operation! Anaheim California
We made the mistake of reaching out to this company.
We immediately tried to cancel service the same day we spoke with a salesperson. APN Tech's website does not give specific instructions on how to cancel your service -- that is a MAJOR RED FLAG #1.
We called twice, but we were only able to reach the answering service who seemed to be extremely knowledgeable with the company and its processes, but could only relay a message to proper department.
We were promised we would receive a call back within 72 business hours -- nobody ever called us back.
We responded to every email with request to cancel and even generated original cancellation emails to their office -- nobody ever responded.
MAJOR RED FLAG #2 -- we were to receive credit or a refund for the first of two charges as that expense was included in the second charge or they would waive it as a new customer courtesy -- they were vague about this, and they were vague for a reason. Two charges later, our only recourse is to dispute the multiple charges.
We should have read the negative reviews before contacting this company.
DJ
