I signed up for a monthly advertising service with Angie’s List. I was promised a service and a fully built advertising profile with custom deals and offers for my company. My customer/client success manager was unresponsive for two weeks and I had no access to the mobile lead app. After four weeks of fighting and asking and requesting and emailing and calling I called the agreement off.
After the agreement was canceled and that the cancellation was agreed to by both parties – – Angie’s List charged me for a second month to days later. I requested refunds for both month 1 and month 2. Month 2 was refunded two weeks later. Month 1 still has not been refunded. I have called and emailed and texted and requested my refund but I am now being a ignored and treated like garbage.