- Report: #1491067
Complaint Review: AMERICAN GERIATRIC CARE MANAGEMENT - California
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Author Confirmed
Why?
AMERICAN GERIATRIC CARE MANAGEMENT
California, United States
Web:
www.americangeriatric.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
AMERICAN GERIATRIC CARE MANAGEMENT HORRIBLE SERVICE California
Horrible customer service and caregivers. They constantly provide subpar and inexperienced caregivers with bad attitudes and don't care at all about your loved ones. Avoid at all costs.
1 Updates & Rebuttals
Ellen
Torrance,California,
United States
Response to comment reported by Knowledge Giver — United States
#2REBUTTAL Owner of company
Fri, April 17, 2020
Horrible customer service and caregivers. They constantly provide subpar and inexperienced caregivers with bad attitudes and don't care at all about your loved ones. Avoid at all costs.
Our response:
WE WERE PROTECTING CLIENT PRIVACY. This is a comment from a family member, an IT-savvy guy, who was denied by his father, our Senior client, any access to any care info. Its unfortunate we were caught in between the family conflict. We vehemently refute this very malicious and unfair comment. We have been harassed by this person posting bad reviews all over the internet. He has an ongoing documented complaint case filed by our client at the Adult Protective Service (APS) and the local police wherein we are a witness.
