Complaint Review: Amazon.com -

  You would wonder with so much chaos with Amazon, why on earth I still use them? It's because I not only have my own account, I have to use Amazon for state orders which I have next to no say when it comes to placing those orders, unless Amazon is clearly doing something illegal, like charging $3500 on a face mask order that was posting as S800. I have at least succeeded at talking my peers into shopping elsewhere with properly rated sellers so it's a great feeling when I know I just costed Amazon a 30k+ order. Amazon you will see has removed their call and chat links from the Android phone application. This is because they are deleberately overcharging and swapping prices to five times the amount, and purposely leaving those items off the screen so you don't see the price change, and if you use their phone application, they block screenshots so users can't collect evidence. Today's incident came from my wife's account we share who is sick with Covid and went to buy Canada dry ginger ale at $2.50 a 12 pack. At checkout a quick blip happened with the application, like a flash going off. Activated the screen recorder to see what it was. They sent a message no human will ever see, like the hidden messages in old movies to buy food? Subliminal messages? This one sent a milisecond message on the screen they couldn't ship the $2.50 ginger ale to our address, then swapped out the $2.50 for the same exact item at $8.98. So what it came down to, they couldn't sell me and my wife four twelve packs at $2.50 each, but could sell it to us at $8.98 each instead. So instead of checking out, we just hit cancel. What I should have done was force close the application, as their application doesn't exactly cancel the transaction. They still ran my credit card which would have normally declined, but I put funds over that was in the total, and found other orders Amazon Fresh swapped out the sale price, and put full retail in. Try it yourself, but block your cards so they can't process it like they did with our account. This is why Amazon removed their chat and phone system numbers from the Android phone application. So they don't have to deal with the heavy aftermath of illegally charging people's credit cards. I'm stuck home with COVID myself I just found out, so once I'm able to get out again, I already spoke with the ADA, and bringing all screenshots over. I'm sorry nothing can get done in 2022, but this is not getting ignored, it just takes time. If a special link or email is given to me when I present the evidence, I'll pass it on for others to file a report as well. Amazon has been doing this for years, and only way it will be addressed is to file a report, both here and with your state agency's.

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  Trying to find a way to post both pictures of emails and chats with Amazon, without my personal information. Amazon already retaliated by blocking my reviews on their website. Since Amazon hasn't been successful using people's funds from pre-orders to stock up their Christmas Inventory, they found another way to get those funds, and last night, when they openly put it in writing, I was just shocked. If you placed a big order, and the system says it's shipped, keep your eyes out on delivery day, and if you only see one small box, I recommend refusing it immediately! Otherwise the transaction will show a completed tracking, and trying to do a charge back on those are next to impossible. I took a few screenshots prior to my order, and after it was placed. Everything that was in that order was marked shipped and my card charged for it. It even stated signature required due to its high value. Strangely, I get a notification my order was delivered, yet no doorbell rang, and no one asking for me or anyone else to sign. I opened my front door, to a small padded envelope. No other boxes, nothing else but a small padded envelope. Not even 1/10th of my order. I checked online to see Amazon updated the order, and changed it via HTML to not only show the one item they dropped off, but changed the rest of the order that didn't come to a new order number, showing none of it shipped. Amazon out right lied, just to get all the funds, and unless you take screenshots like I do, they can modify price, items, shipping date, right inside your email, and you have no proof they did this, unless you screenshot everything! I also recorded chat, and here is where they put it in writing, and admitted to it all, or almost all. Asked them how can they charge me for an entire order, say it's shipped, then change it after dropping off one item. They said sorry, well report this so this doesn't happen again. Funny, four years counting and doesn't seem like they fixed anything. Be nice when the headlines read Amazon fined 2+ billion for credit card fraud. Told the rep, cancel the rest of the order. If I can't trust you to honestly ship my order as you state you did, without modifying it to say something else, I'll ship elsewhere. Rep said they can't cancel it at the moment, it will take 48 hours to get back with me, and two to three weeks to be refunded once the items get back to the warehouse. I then said what other items? Are you telling me I have to wait weeks to be refunded for all those items that were never shipped to begin with? Your expecting magical items that your company never shipped, to appear in your warehouse, before you refund the rest of the order. When they said yes, I was glad I was in chat. My mouth was shouting profanities I didn't even know my brain learned at some point. Showed my bank the corospondance yesterday, and the padded envelope they dropped off with the tracking number. They started the process for a full charge back, not partial. Even logged into my Amazon account to show the bank manager the rest of order still not shipped. Don't tie up your funds buying from Amazon. If your local store has what you need, it's better to use them than let Amazon take you to the cleaners. At least what you buy from your local store you know you have, then having Amazon take your money and hope they actually ship before the holidays, your entire order!

 Amazon has been sending only sale links to people's emails lately, after they were exposed for credit card fraud. While they are still scamming their customers, using same methods as some very shady banks, using a browser to take screenshots is the only way to protect yourself! Uninstall the application. It now blocks taking screenshots of your sales total, but passes a false message that the screenshot was successful! Use a safe and secure browser, and take plenty of screenshots!! Only way your going to have proof Amazon altered the sale after it was completed!! At checkout and after, Amazons Android phone application now blocks screenshots being taken that would prove they altered that sale after it was completed. For example, six cases of root beer were $12.97 each. Total with tax and deposit was about $96. Email generated showed the above information. I take screenshots as a precaution, because every time I got overcharged In past, Amazon would demand screenshots, or do nothing. So I wrote several articles on this scam. Following day, the root beer changed to $180, showing a $26 per case price, not the $12.97 I agreed to. Yet my email was showing me this invoice that I supposedly agreed to day before with a date change too! Turns out, Amazon isn't emailing you a real invoice. They are emailing you an html webpage, that can change at any time, and make it look like you agreed to that sale price! People wised up after my last warning, took screenshots proving Amazon changed their orders too, and used restricted accounts, so if the price went up after the sale was completed, the bank would decline the sale. Towards the holidays Amazon gets more creative with their scams. Taking prepaid preorders on hot items, and using your money to stock their inventory, then canceling your order saying there was no stock, but look on their webpage, and they do have that item, at ten times the price. They used your money to stock their inventory, then canceled your item because they knew others would pay the higher price. If you only seen the small claims cases I alone served them in the past for these scams before I grew the wiser. This year, their application blocked screenshot totals, and item prices, so use a secure browser, not their application to take screenshots.

 Just discovered to my horror, Amazon been stealing points when they process transactions!! If your bank lets you cash them out, it's a safer bet to let the bank apply them, even if it takes a few days, as the instant cash out on Amazon, is a scam.

They offer the ability, but they actually steal the points and charge the credit card the full amount!!! A quick side note, Amazon has seen my articles that expose their yearly scams, especially the reviews. They retaliated by banning me from all reviews, which is a shocker, since most of them were actually good ones.

I do write good articles, but Ripoff Report is a site to point out the scams, not to post info to help a company sell, which In my opinion is a good thing. End of note. Just discovered today, that several sales that split a transaction with both points and charging a card, tends to result in Amazon stealing those points, and charging ones credit card full price!!

Today's incident, purchased a $380 dryer. That price includes tax. I applied $100 In points which brought the price to $280. I set the overide to $280, which prevents places like Amazon from jacking up the price and charging more.

Imagine my shock, when I get a notification from my bank that Amazon tried charging my credit card $380, not $280, but $380, which obviously got declined. But worse, they stole $100 in points, which clearly show they took today for that purchase. I'm having bank deal with the issue.

 After I read on Ripoff Report, and other websites of the scamming taking place with Capital One, I decided to check this out myself, and have verified that many of these issues, are new Scams by Capital one. I'm including screenshots to show some of it as well. ••• Do not fall for their 0% no payments offers.

They will never honor them, nor have I seen on their own website, any special screens to show they honor these deals. If you don't make a payment, they will charge you late fees and ding your report. ••• They say you can pay any time, yet you will see with the screenshots I submitted, they refuse payment, and set it up where you have a 3 day window to pay them, which can result in a late payment as they have made multiple excuses of needing to either verify accounts they already verified, or post payment long after, calling it float pay. •••

Capital One wants fees, and they don't care if they damage ones spotless credit report in order to collect them. 7 years ago, they blocked me from my own account, wanting more banking info, which was my main bank account and routing number. I refused, and their scam attempt resulted in a small claims subpoena, where they not only failed in getting extra fees, they had to zero out entire balance, which wasn't much.

They stepped up their game though. ••• They refused payment when I tried to pay off my new card today, claiming I already had payments pending. Being that this account was opened weeks ago as a test, no payments other than today's attempt have been made. Their system says I don't need to make a payment by June 14th, yet verification over the phone states differently.

In other words, if I don't make a payment by the 14th, I will be hit with a late fee and report gets a ding. I was told I can pay my card off 3 days prior to the due date, or after? What happened to you can pay any time? It gets better. Rep was opening a checking account so I could put funds in to pay card off.

Moment I said I didn't want checks and just use it to pay card off, they declined opening the account! I don't need a card with them, and will be closing it once I pay it off. A credit or teacher union is safer than a scamming bank like Capital One if you want to build a credit rating. Reasons to avoid Capital One: ••• Can't pay any time as they claim you can. ••• Zero payments and Zero Interest, well in a way I guess that's true (Sarcasm) Because they will hit you with late fees regardless.

Definitely don't fall for these offers advertised off their website, and if they are offered on their website, take plenty of screenshots, you can use them in small claims like I did in the past. ••• If you have a card with them and already having issues, I myself control fully what they can get, by limiting them to a checking account with no over draft and a debit card that can be turned on and off by your phone.

Never let them have access to your main account, and if you have done so already, I suggest closing it and opening another they don't have access to. Yes it's a pain waiting to have direct deposit moved to new account, but think how much more painful it can be, trying to buy food for your family, then getting your debit card declined because they decided to take an extra payment. Be safe, and Avoid Capital One.

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 Most recent shocker was when I ordered some electronic equipment, and they got shipped differently, to find out when first came, the item was clearly used and not new as advertised, nor did it work. Item couldn't even handle a low wattage bulb, let alone a small fridge. Contacted Amazon immediately, who gave me a tab, and sent item back same day, and refused rest of shipment.

Over a week later, saw their tracking saying not received yet, then just out of curiosity, plugged in the tracking number, and found out not only did they get the item I sent back two days later, but that their tracking system is fake. Imagine my shock when all the refused items showed up as delivered, yet no pictures showing this.

I blocked all cards and removed them to stop Amazon charging further. Was given the run around where they say they can take up 15 days to process a return, abusing the credit card law that says the bank can take 15 days to process.

This is to abuse the system where some states only allow 30 days to do charge backs. When they soon discovered I not only blocked them from my accounts but work as well, they called me and suddenly sent an email I was refunded so took screenshots.

When I put the cards back, it caused an error with the system where it displayed all of Amazons credit card complaints, with 60,000+ on store card, and over 100,000 complaints on store card visa. Their reputation was so bad, they hid this from the public, plus also block further votes to say you agree. Most complained issue, paid off cards getting hit with 10 to 15 cents interest, then getting hit following month with full interest which can be $40+ late fees, and worse, dings on your report.

Take one of their cards out of the payment system and putting it back, is even a worse issue as the point system shows an error as it requires you to reinroll. Refuse items or send items back, keep those tracking numbers, or bank will not help you with a charge back unless they have verification. Don't trust Amazon or their cards.