- Report: #1487311
Complaint Review: Amazon - Seattle Washington
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Author Confirmed
Why?
Amazon
Customer service PO Box 81226 Seattle, 98108-1226 Washington, United States
Phone:
1 (888) 280-4331
Web:
www.amazon.com
Categories:
Business Rating:
(0)
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Amazon Amazon.com; Inc. refused to process payment right then & there & on time & refuse to deliver items Seattle Washington
On 11/01/19 I made a purchase on two wigs & a set of: pots, pans, & cooking items on Amazon for a total price of $99.25. It stated on their website that my payment went through. They even gave me the confirmation # of the payment.
This is my Order #111-9408221-7882615. It had stated that the delivery of the items will be from Thursday, 11/07/19 to Friday, 11/08/19 via their confirmation email. They were all at work working hours on Friday. I think that they work on Saturdays too. It was not until Monday, 11/04/19 that they told me that my payment was declined.
When I made that payment for them on 11/01/19 I know for a fact that I had a total amount of $500 on that card because I had just went to a retail store to load money on the card. I made a purchase on another website & in physical stores with the payments going through fine each time.
Amazon obviously would not accept the payment for some reason. This is the 2nd time that they did this to me on items on their website. If something was wrong with the payment it should have been declined right then like it have in the past on other items & how other websites do it.
They should deliver me the items since it was error on their ends. I have loyally been a customer of Amazon since 2011. They seem to have a fraudalent late processing of payments going on their website.
