- Report: #1508076
Complaint Review: Altice Mobile - New York
Reported By:
Altice Mobile Victim -
New York, New York, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Altice Mobile
1111 Stewart Avenue, Bethpage 11714 New York, United States
Phone:
631-846-5317
Web:
https://alticemobile.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Altice Mobile Altice, Altice/Optimum False Advertising, Consumer Fraud, Fraudulent Billing Practices New York
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Altice's entire business model is built on Consumer Fraud. I have contacted the FCC and the NYS Attorney Generals office about them repeatedly. Altice heavily advertised $20 a month FOR LIFE to switch to their mobile service. I switched 3 lines over to them because of that offer. The customer service was always a disaster that is at least a half day commitment that leads to no resolutions ever. A year after starting service with them there were countries I suddenly couldn't call anymore. Then after 18 months they increased my rate to $30 a line and told me that this was my NEW PRICE FOR LIFE. Unbelievable!
This is a link to one of their TV commercials that they flooded the markets with in 2019:
ispot.tv/ad/ZZXl/altice-...
They have even had the nerve to tell this NEW PRICE FOR LIFE nonsense to the AG's office and the FCC, further explaining that I have lost my Optimum discount on my Altice cell service because I didn't verify my Optimum account info. Well I've never been an Optimum customer and it's not even available where I live, so what kind of BS excuse for ripping off customers is this?
Altice has so many complaints that they don't even know who they are responding to anymore. I have even received emails addressing other customers.
https://altice-mobile.pissedconsumer.com/5/RT-P.html
PLEASE contact the FCC and your Attorney Generals office about Altice's illegal business practices. They have to be stopped! If you are not their customer save yourself the aggravation and don't become one.https://m.facebook.com/pg/Altice-Mobile-109198053788112/reviews/?ref=page_internal
https://www.trustpilot.com/review/alticemobile.com https://m.youtube.com/watch?v=sCFrrIavZ-A https://www.moneysavingpro.com/carriers/altice-mobile-reviews/?page=2
