- Report: #1503356
Complaint Review: All My Sons Moving - Louisville KY - Louisvlle KY
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All My Sons Moving - Louisville KY
1821 Plantside Drive Louisvlle, 40299 KY, United States
Web:
https://www.allmysons.com/louisville/index.aspx
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All My Sons Moving - Louisville KY Fraudulent Claims - Excessive Damage Louisvlle KY
This is not only the worst moving company I've ever dealt with, but probably the worst service company in general I've ever had the misfortune of hiring.
My experience was along the same as the many other nightmare experiences detailed here. Their hourly quote came in a little higher than the others, and I was going to go with another company, but found out at the last minute that company wouldn't move a piano. Since AMS had called and left me a message literally every day begging for my business, I called back and they said "no problem, we can move pianos." Yes, technically they can....but shame on me for not asking if they could actually move them correctly.
Fast forward to the unethical business practices of showing up and bumbling through a contract quickly off a tablet, (I was dumb enough to sign bc clock was ticking), then holding your furniture hostage with clock ticking until you sign, and then more of the same to simply get them out of your home and mitigate the risk of any further damage. The damage that incurred on nearly every piece of furniture they moved far exceeds the cost of the move. I had multiple pieces of (mostly expensive) furniture severely banged up, charged for packing materials that were not used (received a partial credit....never credited for the rest), and overcharged for a half hour (as even stated by one of the movers). Oh, and basically nothing they claim they will do (adhere to COVID practices, check in on you during the time of the move, actually send "professional" movers, blanket wrap your belongings, use the materials they charge you for) will actually happen.
The Louisville office is worthless once they have your money, and then you are pawned off to "customer care" in corporate, who is equally as crooked. I've been given two ridiculous low ball offers for the damage that doesn't even cover the $. 60/lb damage amount. I have attempted to contact corporate at a higher level to discuss, only to be blown off not once, but twice.
It's a miracle this company is in business still...they should be in prison for fraud.
