- Report: #1529428
Complaint Review: All American Mobile Detailing - Altamente Springs Florida
Reported By:
Edpro -
Clermont, Florida, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
All American Mobile Detailing
307 Cranes Roost Blvd. Altamente Springs, 32701 Florida, United States
Phone:
877 522 8160
Web:
https://aamdetailing.com/
Categories:
Business Rating:
(1)
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All American Mobile Detailing Extremly poor detailing service and damage to my RV finish Altamente Springs Florida
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We had hoped that getting AAMD as a large national company, who charge TOP dollar, that we would be getting quality, professional work. Sadly, that was not the case.
According to the company website, this is a Professional nationwide company that send "Fully Equipped, Highly Trained, Licensed, & Insured Auto Detailing Technicians Right To You." They were NOT professional, licensed or insured and they did an absolute terrible job of detailing and in fact caused thousands of dollars of damage in the process of buffing the RV. On the day the work was done, I filed a complaint with the company and sought to have them refund and repair the damage to my RV. On the day of the work, I sent them almost two dozen pictures of the poor quality of work and the damage so they have been aware of the situation from the very beginning. I have since the first day, spent HOURS on the phone trying to talk to a manager or supervisor but have only been able to talk with customer service people who put me on hold for up to 90 minutes at a time. At one point, the Company told me to contact the installer to go against his insurance. The detailer, when he arrived at my RV site, did NOT even have sufficient equipment to do the job. Upon contacting the detailer, He told me that he did NOT have any liability insurance and he could NOT cover the damage. To this date, I have as yet received NO offer to refund my money or repair the damage they caused. The damage is due to the detailer gouging the paint and decals on the RV causing permanent damage which can only be fixed by specialized craftsmen at a cost of up to $20,000.
