- Report: #1528922
Complaint Review: Agoda travel agency - Singapore
Reported By:
Long Time Customer -
Anycity, CO, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Agoda travel agency
#19-08 Prudential Tower, 30 Cecil St 049712 Singapore, Singapore
Phone:
+1-866-656-8207
Web:
Agoda.com
Categories:
Business Rating:
(1)
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Agoda travel agency Fraud and Incompetence Singapore
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INCOMPETENCE: Three times in the past 30 days Agoda has abruptly, non-chalantly cancelled my reservations, simply because I UPDATED my email address. I'm receiving email confirmations, they'll wait 14 days later and say "to avoid fraud, we need you to send us a SCANNED copy of the credit card" , then abruptly cancel an "already confirmed" reservation.
SEE ATTACHED copies.
