Ordered my abslide (BIG MISTAKE) I just ordered one, I recieved one, never opened the box. Also come to find out I was charged for TWO. Do not order for Sylmark over the phone. They do not care what you tell them, they will do what they want with there keyboard. Anyways, I logged on to there website www.sylmark.com and finally talked to somebody. 323-938-9200 They told me to send my product back for a full refund. I will update when and only when this happens.