- Report: #1531048
Complaint Review: Aamco transmissions Lake Park Fl - lake park florida
Reported By:
Mr. D -
Riviera Beach, Florida, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Aamco transmissions Lake Park Fl
1320 10th St lake park, 33403 florida, United States
Phone:
5612864750
Web:
https://www.aamcolakeparkfl.com/
Categories:
Business Rating:
(1)
Tell us has your experience with this business or person been good?
Aamco transmissions Lake Park Fl A Female Karen! lake park florida
I had ROGER the owner take a look at my axle that I replaced and come to find out I made a mistake, so the part had to be replaced. Roger called me about 4pm to tell me what it would cost, and the problem needed to fix it correctly. Based on this information I verbally agreed by phone to have the repairs done, which was the Right passenger axle and the new seal. Roger stated the new part would be in tomorrow and I said I'd like to examine the new part against the old part, but he hung up on me before he heard me. I called the next morning around 830am to let them know I need to see the new part before they replace it to compare it and see what happened. I get there after the part was received and he told me I have 30 seconds to look at it in a Haughty voice. I was a lil bit taken aback by his customer service engagement with me by him as the OWNER in front of his staff. So, I said OK go ahead and fix it and let me know when its ready. So, they call me later that day, I ordered an Uber to drop me off at their location. I go in and they charged me a CREDIT PROCESSING FEE of $19 on the bill not understanding that I'm paying in cash, Hmmm! I had them take that FEE off and they did. I also requested the old parts and ROGER stated that they threw the brand-new Seal part away that they should've shown me, but they did give me the new Axle I put in and I observed the issue based on my fault. I paid and wrote down PAYING UNDER PROTEST on the bill and ROGER got mad at me for doing so and told me to get THE f**k out of his business or I'll call the Sheriff. So, I said sir I'll wait until they come so they can see how CRAZY you are with a customer who simply wanted ALL of his old Parts Back. Roger called the police 2 times on me within a span of 10 minutes and manufactured a LIE that I threatened his LIFE, which never happened. I asked ROGER why you have a buzzer on a Public Service Business, and he told me none of my business. Hmmm NASTY ATTITUDE.
