pedro
bronx,#2REBUTTAL Owner of company
Fri, August 24, 2018
THIS STORE IS THE WORSE I EXPERIENCED THE SAME PROBLEMS AS OTHER CONSUMERS THEY SHOULD CLOSE THE STORES I HOPE THEY GO OUT OF BUISINESS.
Otis Campbell
Mayberry,#3Consumer Suggestion
Sun, November 30, 2003
A company os ONLY required to refund money if the item you purchased was DEFECTIVE. The policy was CLEARLY POSTED at the POS (Point of Sale) It should be noted that severl years ago, Burlington Coat Facotry imported coats from China made with DOG FUR! So what the HELL do you expect? My 6 year old didnt like the tennis shoes I bought him, guess what, HE WEARS THEM! Plus $50 for a childs coat at Burlington Coat Factory? You really ARENT a very smart consumer!
Carla
Cary,#4Consumer Comment
Sun, November 30, 2003
First of all, if your son simply did not like the coat (which I find humorous since he is only SIX years old), why did you need to RETURN the coat rather than EXCHANGE it? Do you mean to tell us you were going to return the coat and your son would go without one all winter long? Of course not - you could have taken the store credit offered to you and gotten your son another coat. Second of all, the store offers returns and exchanges on the website because there is no way for a customer to examine the fabric type or try on the merchandise until it arrives to their home. You on the other hand had every opportunity to see, feel, examine the merchandise prior to buying it. ALL Burlington Coat Factory stores have the SAME return policy. Not only is it posted on bright yellow signs all over the store, it is also written on every receipt. Whether or not you choose to read your receipt is your business. But if you choose not to, don't go blaming the store for your negligence. What do you want them to do? Stamp the return policy on your forehead on your way out so you will "notice" it?