• Report:  #410963

Complaint Review: Gateway Computers - Irvine California

Reported By:
- griswold, Connecticut,

Gateway Computers
7565 Irvine Center Drive Irvine, 92618 California, U.S.A.
Tell us has your experience with this business or person been good? What's this?
I got a gateway tablet computer through my school in June, which is now dead. I have found since that it was purchased through MPC Gateway (whatever that means) because MPC now handles the higher ed market. Since MPC has filed bancruptcy, I cannot get my computer fixed. Last time I called Gateway, I talked to someone who got very huffy when they found out it was an MPC warranty, and when I asked to talk to someone higher up, they refused. When I asked for the name of the person I was talking to, and their number (given at the beginning of the conversation, but I did not write it down then) they hung up.

It seems to me that Gateway should honor their warranties, even though they were "sold" to a company now in bancruptcy. It is a Gateway computer; should'nt Gateway fix it?


griswold, Connecticut


1 Updates & Rebuttals


Acer computer now owns Gateway

#2Consumer Comment

Wed, July 08, 2009

Try contacting this guy: Rudi Schmidleithner,President Acer America Corporation 333 West San Carlos Street Suite 1500 San Jose, CA 95110

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