On March 30 2017 I was notified my car was recalled. On April 21 I called Chevy and they told me how to get reimbursed as I had paid for the repair before the recall. Took the paperwork to pinebelt Chevy in Lakewood NJ as instructed. June 1 I hadn't heard anything from them so I called Chevy. The said the dealer didn't submit the claim and I needed to fax them everything which I did that day. June 20 still heard nothing called again and was told it takes 6 weeks July 17 7 weeks and still nothing. Called yet again and was told that they didn't have my paperwork and I would have to resubmit everything and wait another 8 weeks. I asked for a supervisor and was hung up on. Called back again given the run around asked for a supervisor and got one. Still given the run around. Guess next step is small claims court.
We Depend On Your Support.A Generous gift in any amount helps us continue to bring you this service
We Depend On Your Support.A Generous gift in any amount helps us continue to bring you this service
Rate this business
Has your experience with this business or person been good?