• Report:  #1373305

Complaint Review: GM Financial - Arlington Texas

Reported By:
Disgruntled - DALLAS, Texas, USA

GM Financial
4100 Embarcadero Drive Arlington, 76014 Texas, USA
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In February 2017, I made arrangements to pay a payment and a half per month because I am behind in my payments. around the middle if April they informed me that that arrangement was no long valid and I would need to make 2 payments per month.  I am behid in payments due to the fact that I no longer have the income that I was making when I purchased the vehicle.  I left RadioShack in August 2014, and started falling behind in payments around January of 2015.  

I have used all available extensions or deferred paymets, and when I asked if there were any available programs, I was informed that GM did not have any programs for these cases.

These are my complaints; 1) GM will call 2 to 3 times a day, 2) send email threatenening repossesion, and 3)don't they have certain collection rules to follow just like any other company?  

I am currently unemployed as of 3/28/2017, and I have not received my unemployment benefits to date.  I from my experiences with GM they do not care about htis.  Their only concern would be for me to make $598.98 x 2 = $1,197.96 per month.


Gail Freelon


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